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Special features to know
When booking a crossing on the Neoliner Origin, each passenger undertakes to demonstrate flexibility, adaptability and understanding in the face of the constraints of maritime freight transport. You are boarding a pioneering vessel intended primarily for the carriage of goods.
Passengers acknowledge and accept the specific conditions associated with this type of voyage:
- Flexible dates: the exact dates of departure and arrival may be changed right up to the last minute. The captain may, at any time,
alter the itinerary (stopovers, ports, duration of the crossing) in accordance with logistical or weather-related constraints. - The captain’s authority: he remains the sole authority on board and has absolute authority to enforce safety regulations.
He may refuse to allow a passenger to board if they are deemed unfit for health reasons, or may disembark any person who poses a danger to the vessel, the crew or other passengers. - Availability: passengers must be available and contactable in the departure town from 24 hours before departure to receive the latest instructions from Sailcoop, NEOLINE or the ship’s crew.
To ensure you can embark on this adventure with complete peace of mind and to allow for any potential schedule changes, we ask that you ensure you book flexible return travel tickets (air or rail), which include options for postponement, amendment or cancellation.
Admission requirements on board
The following conditions, taken from articles 13 and 14 of the General Conditions of Use (GCU) of the NEOLINE Carrier, apply to all passengers boarding the Neoliner Origin.
- Minimum age: passengers must be at least 7 years old, measure more than 100 cm and weigh more than 20 kg to be allowed to board (article 13 of the NEOLINE GCU).
- Maximum age: the age limit for boarding is 75 (article 13 of the NEOLINE GCU). However, this limit may exceptionally be lifted if the passenger presents a medical certificate attesting to their physical and mental health (see clause 8).
- Pregnant women: pregnant women who are or will be in their 24ᵉ week of pregnancy before or during the journey are not allowed to board, for safety reasons and due to the absence of a doctor on board (clause 14 of the NEOLINE GCU).
These rules aim to guarantee the safety and well-being of all passengers during the crossing.
